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Privacy Policy

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Privacy Policy

Effective Date: 21-Jun-2025
SRUG GREEN POWER PRIVATE LIMITED is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

A. Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Company name
  • Job title
  • Other contact or identification details you provide

B. Technical Information

  • IP address
  • Browser type and version
  • Time zone setting
  • Operating system and platform
  • Website usage and browsing data

C. Transactional Data

  • Details about payments to and from you
  • Purchase history
  • Service requests and warranty claims

2. How We Collect Information

We collect information in the following ways:
  • When you fill out forms on our website
  • When you contact us via phone, email, or chat
  • When you purchase products or services from us
  • When you visit or browse our website
  • When you engage with our service teams for installation, maintenance, or support

3. How We Use Your Information

We use your data to:
  • Process and fulfill orders
  • Schedule and perform installations and maintenance
  • Communicate with you about your orders, services, and inquiries
  • Improve our products and services
  • Manage warranties and servicing
  • Send promotional emails or updates (with your consent)
  • Ensure website functionality and security
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. However, we may share it with:
  • Our authorized technicians and service partners for installations or repairs
  • Third-party vendors for website hosting, data analytics, or payment processing
  • Government or regulatory authorities if required by law
All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

6. Your Data Rights

You have the right to:
  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to processing or request restriction of processing
  • Withdraw consent at any time, where applicable
  • Lodge a complaint with a data protection authority
To exercise your rights, please contact us using the information below.

7. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of such sites.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

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SRUG Green Power Private Limited, established in 2024, is a forward-thinking company committed to driving sustainable energy solutions across India.

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